Value-Added Reseller Support

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Digitech Systems will Jump Start your ECM Business and Provide Ongoing Support.

Your success is our goal! Digitech Systems will take you under our wing, make you a product expert and provide the resources you need to sell. As a Value-Added Reseller, we’ll assist you with business development, sales opportunities and product certification training. The following is a partial list of our reseller program benefits. Contact us to hear more!

Dedicated Partners

As a new reseller, you’ll be paired with personal sales consultant who will provide hands-on, targeted assistance with everything from business planning and product demonstrations to educational web conferences and onsite training. As a part of your sales family, your partner is concerned about your success and eager to help you tap into a wealth of Digitech Systems’ sales tools and resources.

Legendary Technical Support

Digitech Systems’ customer support is legendary. You’ll be speaking with a support representative within 15 seconds. There are no busy signals, and more than 87% of cases are resolved on the same day.

Instant Access to Information and Resources

MyDSI is an virtual tool kit for resellers to obtain the latest information. Most resellers visit MyDSI at least once a week to access an unprecedented quantity of information on customer accounts, services and resources. Through this portal, authorized resellers can:

Review current account data and maintenance renewal dates.
Access an online forum to answer questions and network with resellers.
Find industry news and download ready-made marketing materials.
View the status of technical support cases.
See product enhancement requests.

Product Certification Training

The first step to selling ECM is knowing your product. PaperVision^® Enterprise Certification Training is designed to provide resellers with product knowledge that boosts revenues and shortens sales cycles. Enroll in this class to:

Learn the entire product suite.
Understand how our products work.
Know how to install our software and use it effectively.
Become a certified Value Added Reseller.

This class is essential for new resellers and a worthwhile refresher course.

Enterprise Selling Seminar

Is your sales strategy maximizing your bottom line? Digitech Systems partners with renowned sales expert, John Holland, the author and co-creator of CustomerCentric Selling^®, to teach resellers how to design and repeat a successful sales process. Enroll in this class to:

Learn to qualify leads.

Improve tracking and forecasting efforts.

Engage in meaningful conversations instead of making presentations.

Collect industry-specific conversation models that pinpoint customer goals and match product capabilities with customer needs.

This is a can’t miss opportunity to learn from the experts as well as your peers!

Ready-Made Sales and Marketing Materials

MyDSI, the online portal specifically for resellers, also includes ready-made marketing materials that assist resellers in establishing credibility and demonstrating product value. Open our toolbox to find:

Case studies that will show real-world applications and proven success.
Industry white papers to educate resellers on the information concerns in each market sector.
Customizable advertisements to help resellers reach audiences in specific industries.
Certified return on investment reports to validate prior product success.
Tradeshow materials including booths and banner stands for professional appearances.

ROI Calculator

Through a partnership with Nucleus Research, a leading industry analyst, Digitech Systems provides resellers with a certified Return On Investment (ROI) tool designed specifically to evaluate our ECM systems. Using this Excel spreadsheet to automatically calculate results, our resellers build a business case and support the end user’s technology decision by evaluating the impact to their bottom line. The ROI calculator is another resource available for download on MyDSI.

Free Demonstration Licenses

Continuing our commitment to improving our reseller’s product knowledge, we include a free demonstration installation with each product. Install the software on your sales and technical personnel’s laptops, and experience our products first-hand.